About The Position
Tamrox Automotive is actively seeking to fill the position of Service Advisor. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Advisors play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Advisor Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Tamrox Automotive customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I took my vehicle in for an oil change and let me tell you I have never felt safer. My oil change was done in a timely manner and the tech also inspected my vehicle. I was given honest recommendations about the condition of my vehicle. I will definitely be back for more great service.
Great service and communication from the techs. They were able to get my truck serviced right away and even provided a loaner car while my vehicle was being repaired. The girls in the front office were very friendly and helpful as well.